a:8:{s:12:"cfdb7_status";s:6:"unread";s:10:"first-name";s:4:"gill";s:9:"last-name";s:8:"sinclair";s:7:"company";s:8:"N&#047;A";s:3:"tel";s:12:"07856 607887";s:5:"email";s:25:"gillgsinclair@outlook.com";s:7:"inquiry";a:1:{i:0;s:8:"Services";}s:12:"your-message";s:1782:"Good afternoon

I am a L&Q tenant.

For the past three years, I have been subject to anti-social behaviour from the boyfriend of the tenant, living directly above my flat.  This has been in the form of, for example, banging a door, or, more recently, intentionally dragging furniture across their floor.  The ASB can last for hours and continues.

The boyfriend of the tenant in the flat above me, is not named on any tenancy agreement.

I have mental health issues and it has taken 22 years, since leaving a mental health rehabilitation unit, to regain belief and confidence in myself.  My mental health is suffering due to unbearable anti-social behaviour, to the point that in 2022, I asked my GP to return me to the mental health rehabilitation unit, or to send me to Prospect Park Hospital, which she refused to do.

I have been diligent in providing records of the anti-social behaviour to L&Q, for the past three years.

On 2 December 2024, I had a breakdown, as I can bear no more.  Dr Meo, Chatham Street Surgery, Reading, advised me to stay with my partner, for as long as was possible.

Lee Chapman, L&Q, met with my partner and I, on 12 December.  Chapman’s provided me with three options:

Rent privately.

Approach Reading Borough Council.

Advertise my flat, on the HomeSwapper website.  Chapman also provided me with guidance on how to present my flat on the website, ie no personal effects, such as photographs.

On 30 January 2025, I received a letter from Chapman stating that the case was closed, despite him being in the knowledge of my mental state.

I am looking for a firm providing Legal Aid, as I am in receipt of ESA and PIP and I am unable to afford court fees.

Thank you for your time.

Yours faithfully

Gill G Sinclair";}