a:8:{s:12:"cfdb7_status";s:6:"unread";s:10:"first-name";s:10:"Nick Brook";s:9:"last-name";s:10:"Nick Brook";s:7:"company";s:10:"Nick Brook";s:3:"tel";s:13:"0966501211896";s:5:"email";s:21:"drnickbrook@gmail.com";s:7:"inquiry";a:1:{i:0;s:7:"General";}s:12:"your-message";s:610:"Please could you kindly provide me with the name of your complaints manager for your Southampton office. Your firm is currently handling the purchase of our property but the completion of the sale has not gone through today as the funds were not available or likely to be in the near future causing my Wife and family huge anxiety and potentially jeopardising our ongoing house purchase. Katie Lewis and her associates in Southampton have been 
handling the sale. I did email her but she has declined to provide me with the name of the complaints co-ordinator for Southampton.  Kind regards. Dr Nicholas Brook";}